verizon 4G connection not working

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luebke5530
Posts: 47
Joined: Mon Apr 19, 2010 3:26 pm
Location: Waukesha, WI

verizon 4G connection not working

#1 Post by luebke5530 »

My fiance recently bought me the new samsung galaxy tab 10.1 from verizon. The new tab has the ability to tether via wifi using the 4G network. For some unforeseen reason my cf-29 mk5 running xp pro can find the connection but will not connect. every time i try and connect, it says connecting and then will just say unable to connect to the network, no errors. The same thing happens with another cf-29 mk3 running win7 and a cf-73 running xp pro. I have been through just about every avenue with verizon techs and the tablet as far as trying different tablets. I also upgraded the network drivers in all 3 systems to no avail. My cf-30 mk2 win7 is able to successfully connect to the tab and browse at 4g as well as several other wireless devices i have.

I will be contacting panny tech support soon but my fiance is in the icu which takes priority.
in the mean time if anyone is able to provide any suggestions it would be greatly appreciated. :)
-Steve

-1 CF-31ACNAA 1M-WIN 7 PRO, Intel Core i5 2.53 GHz w/ATI discrete graphics, 13.3" Touch XGA, 4GB RAM, 500GB 7200RPM HYBRID HD, Intel 802.11a+b+g+n, TPM1.2, Bluetooth, GOBI 2k.
-2 CF-29NTQGZBM-Intel Pentium M 778 1.6GHzLv (Centrino),13.3" Touch XGA,1.5GB RAM, 320GB 5400 RPM HD,Intel 802.11a+b+g, WIN XP SP2, TPM1.2, CD +/-RW.
-1 CF-73XCVTSBM-Intel Pentium M-2.0GHz, 13.3" TOUCH, 1.5GB RAM, 250GB 5400 RPM HD, CD +/- RW DVD ROM, 56K/LAN, WIN XP PRO,
-1 CF-51JF2DCBM-Intel Pentium M 760 2.0GHz (Centrino), 15" UXGA, 2GB RAM, 320GB 5400 RPM HD, 128MB VRAM, 56K, 1Gb Ethernet, Intel 802.11a+b+g, Combo drive, WIN XP SP2, SmartCard.

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Rob
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Re: verizon 4G connection not working

#2 Post by Rob »

I know why! The reason is this: When the TAB is a hotspot, it's protected with WPA or even WPA2.

CF-29's DO NOT support WPA security! Only WEP. It's because they have 2200BG wireless cards in them, which don't support WPA or WPA2. All the IBM T40/41/42's have this problem too!.

You would have to upgrade to a 3945abg to get this to work, ~OR~ you would somehow have to get the TAB to use WEP as the security (or no security).

Thanks
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

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luebke5530
Posts: 47
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Re: verizon 4G connection not working

#3 Post by luebke5530 »

Rob wrote:I know why! The reason is this: When the TAB is a hotspot, it's protected with WPA or even WPA2.

CF-29's DO NOT support WPA security! Only WEP. It's because they have 2200BG wireless cards in them, which don't support WPA or WPA2. All the IBM T40/41/42's have this problem too!.

You would have to upgrade to a 3945abg to get this to work, ~OR~ you would somehow have to get the TAB to use WEP as the security (or no security).

Thanks
I have security disabled on the tab so its an open network and it still wont connect.

I dont want to have to upgrade all 3 wifi cards but if thats what it takes lol.
-Steve

-1 CF-31ACNAA 1M-WIN 7 PRO, Intel Core i5 2.53 GHz w/ATI discrete graphics, 13.3" Touch XGA, 4GB RAM, 500GB 7200RPM HYBRID HD, Intel 802.11a+b+g+n, TPM1.2, Bluetooth, GOBI 2k.
-2 CF-29NTQGZBM-Intel Pentium M 778 1.6GHzLv (Centrino),13.3" Touch XGA,1.5GB RAM, 320GB 5400 RPM HD,Intel 802.11a+b+g, WIN XP SP2, TPM1.2, CD +/-RW.
-1 CF-73XCVTSBM-Intel Pentium M-2.0GHz, 13.3" TOUCH, 1.5GB RAM, 250GB 5400 RPM HD, CD +/- RW DVD ROM, 56K/LAN, WIN XP PRO,
-1 CF-51JF2DCBM-Intel Pentium M 760 2.0GHz (Centrino), 15" UXGA, 2GB RAM, 320GB 5400 RPM HD, 128MB VRAM, 56K, 1Gb Ethernet, Intel 802.11a+b+g, Combo drive, WIN XP SP2, SmartCard.

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rusty503
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Re: verizon 4G connection not working

#4 Post by rusty503 »

Maybe not Rob. Check out http://itprofesionals.blogspot.com/2010 ... 200bg.html for a possible workaround or solution to the WPA2 problem. I found that the link for the intel driver to be no good but a bit of searching on that website will come up with the latest driver for the 2200BG card. Then go to http://www.microsoft.com/download/en/de ... en&id=1974 for the stuff from Microsoft.
CF-30KTPJQAM Mk3 1.6 GHz, 4GB, 500GB HDD 7200 RPM, 13.3 TS, Fingerprint, Gobi, Bluetooth, Intel A/B/G/N, DVD-RW, Win 7 x64.

12 CF-29's MK5, One CF-18 MK5, One CF-19 MK1, 4 CF-51's MK3, 7 CF-51 MK2, one CF-74 MK3, One CF-30 Mk 3 and one CF-52 MK2. Wait, is that all I have? MUST HAVE MORE!

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Rob
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Re: verizon 4G connection not working

#5 Post by Rob »

If there is no security, that's odd... One thing to check too would be to make sure that IEEE 802.x is UNCHECKED!

View available networks, advanced, find your WIFI network that is saved in the list click on it once to highlight it, then click on properties and then there are 3 tabs. Use the middle tab (authentication) to find this setting. Make sure that the 802.x box is UNCHECKED!

Let me know.
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

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luebke5530
Posts: 47
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Location: Waukesha, WI

Re: verizon 4G connection not working

#6 Post by luebke5530 »

nope IEEE 802.x is greyed out and unchecked.
-Steve

-1 CF-31ACNAA 1M-WIN 7 PRO, Intel Core i5 2.53 GHz w/ATI discrete graphics, 13.3" Touch XGA, 4GB RAM, 500GB 7200RPM HYBRID HD, Intel 802.11a+b+g+n, TPM1.2, Bluetooth, GOBI 2k.
-2 CF-29NTQGZBM-Intel Pentium M 778 1.6GHzLv (Centrino),13.3" Touch XGA,1.5GB RAM, 320GB 5400 RPM HD,Intel 802.11a+b+g, WIN XP SP2, TPM1.2, CD +/-RW.
-1 CF-73XCVTSBM-Intel Pentium M-2.0GHz, 13.3" TOUCH, 1.5GB RAM, 250GB 5400 RPM HD, CD +/- RW DVD ROM, 56K/LAN, WIN XP PRO,
-1 CF-51JF2DCBM-Intel Pentium M 760 2.0GHz (Centrino), 15" UXGA, 2GB RAM, 320GB 5400 RPM HD, 128MB VRAM, 56K, 1Gb Ethernet, Intel 802.11a+b+g, Combo drive, WIN XP SP2, SmartCard.

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Rob
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Re: verizon 4G connection not working

#7 Post by Rob »

Odd.... Very odd..... Damn..... and what about normal WIFI networks? How do the 3 CF-29's play with those?

Why the HECK would a TAB not behave the same way???

Goofy question, but did you try anything else other than a CF-29??? Because if you try some newer inferior computer (A Dull for example) and it also doesn't work, then you know it's not the Toughbooks...
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

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luebke5530
Posts: 47
Joined: Mon Apr 19, 2010 3:26 pm
Location: Waukesha, WI

Re: verizon 4G connection not working

#8 Post by luebke5530 »

LOL all i have are toughbooks, it also doesnt work with my cf-73 mk5. it does however work with my cf-30 MK2 and both our cell phones. all these computers play well with my wifi network at home and the guest network here at the hospital.

i thought it might have something to do with the older toughbooks and the new verizon network. but just for fun I tried tethering from the same tab in 3G mode and still no go.
-Steve

-1 CF-31ACNAA 1M-WIN 7 PRO, Intel Core i5 2.53 GHz w/ATI discrete graphics, 13.3" Touch XGA, 4GB RAM, 500GB 7200RPM HYBRID HD, Intel 802.11a+b+g+n, TPM1.2, Bluetooth, GOBI 2k.
-2 CF-29NTQGZBM-Intel Pentium M 778 1.6GHzLv (Centrino),13.3" Touch XGA,1.5GB RAM, 320GB 5400 RPM HD,Intel 802.11a+b+g, WIN XP SP2, TPM1.2, CD +/-RW.
-1 CF-73XCVTSBM-Intel Pentium M-2.0GHz, 13.3" TOUCH, 1.5GB RAM, 250GB 5400 RPM HD, CD +/- RW DVD ROM, 56K/LAN, WIN XP PRO,
-1 CF-51JF2DCBM-Intel Pentium M 760 2.0GHz (Centrino), 15" UXGA, 2GB RAM, 320GB 5400 RPM HD, 128MB VRAM, 56K, 1Gb Ethernet, Intel 802.11a+b+g, Combo drive, WIN XP SP2, SmartCard.

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Rob
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Re: verizon 4G connection not working

#9 Post by Rob »

It has nothing to do with the Verizon network... The TAB communicates to the VZW network, the connection between the computers and the TAB are strictly WIFI.

Very odd though...
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

User avatar
luebke5530
Posts: 47
Joined: Mon Apr 19, 2010 3:26 pm
Location: Waukesha, WI

Re: verizon 4G connection not working

#10 Post by luebke5530 »

ya, im stumped, if only someone else had a tab and a 29.
-Steve

-1 CF-31ACNAA 1M-WIN 7 PRO, Intel Core i5 2.53 GHz w/ATI discrete graphics, 13.3" Touch XGA, 4GB RAM, 500GB 7200RPM HYBRID HD, Intel 802.11a+b+g+n, TPM1.2, Bluetooth, GOBI 2k.
-2 CF-29NTQGZBM-Intel Pentium M 778 1.6GHzLv (Centrino),13.3" Touch XGA,1.5GB RAM, 320GB 5400 RPM HD,Intel 802.11a+b+g, WIN XP SP2, TPM1.2, CD +/-RW.
-1 CF-73XCVTSBM-Intel Pentium M-2.0GHz, 13.3" TOUCH, 1.5GB RAM, 250GB 5400 RPM HD, CD +/- RW DVD ROM, 56K/LAN, WIN XP PRO,
-1 CF-51JF2DCBM-Intel Pentium M 760 2.0GHz (Centrino), 15" UXGA, 2GB RAM, 320GB 5400 RPM HD, 128MB VRAM, 56K, 1Gb Ethernet, Intel 802.11a+b+g, Combo drive, WIN XP SP2, SmartCard.

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