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PostPosted: Fri Mar 20, 2009 5:55 pm 
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Joined: Mon Mar 16, 2009 8:23 pm
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This is where you find Drivers and Common Manuals for your Toughbook. It will hopefully be updated as new sources are found. You will need to find the support area on most of these sites, the addresses are mostly for the home pages.The comments are mine.
>>Look for a text folder on the driver sites that are laid out with folders. It will contain information on decoding the sometimes confusing file names given to earlier drivers<<
If you are new to this, be aware that drivers can be very model specific. Be sure you use the driver for your Model and Series, they are all marked in one way or another. Also note any instructions for order of installation, typically the .inf chip set driver should be installed first.

This is the procedure for the most common driver problem that we come across on our Toughbooks
This explains “how to get your touch screen working”
joecox2 wrote this up:
OK, for someone that knows how to do this...reading this will be painful, but for someone that has no idea what they need to do, this a a step by step set of instructions. It should be near impossible to screw this up.
1. Click on "Control Panel"
2. Click on "System"
3. Click on "Hardware"
4. Click on "Device Manager"
5. Click on "Mice and Other Pointing Devices"
6. Click on "generic mouse"
7. Click on "Driver"
8. Click on "Update Driver"
9. When it asks if you want to automatically check for updated drivers, select "no not at this time"
10. Click on "install from a list or a specific location"
11. Click "don't search I will chose the driver to install"
12. Click "have disk"
13. Click "browse"
14. Click "Local Disk C Drive"
15. Click "util"
16. Click "drivers"
17. Click "mouse"
18. Click "Fidmous"
19. Click "open"
20. Comes up with "C:\util\drivers\mouse"
21. Click on ok and select "touch pad"
22. Click "next" and you're good to go
All of this would mean you actually downloaded the proper drivers from Panasonic...if you haven't, this will not work.
This mini tutorial will work for all drivers, just change the driver name and location to suit.
http://www2.panasonic.com/webapp/wcs/st ... ogId=13401 My personal favorite, very clear descriptions of drivers and instructions if required. Best for our French speakers.You will sometimes find an odd omission.

http://www.panasonic.com/ Main Panasonic site in US. Follow to support, sometimes needs login, no big deal. Update, March 09The US site has undergone a major overhaul making it a much better resource. Try here first.

http://www.panasonic.at/intro/index.asp Austrian Site, good for our German speaking members.

http://www.panasonic.co.uk Rule Britannia!

http://www.panasonic.ru/ Need drivers comrade?

Unfortunately, Panasonic seems to have gathered all of their European Sites under one umbrella removing some of my old favorite locations for drivers and Service Manuals.
I suspect you can just add your country to Panasonic.xx and find all of the European info in your home language.

http://www.toughbooktalk.com/public_downloads Graciously hosted by JB007Rules. Lots of good stuff here, wallpapers, drivers organized by model, more personal than the corporate sites. He will put stuff up for everyone,sharing is good! New:A compilation of all CF-29 drivers by Doobi, check it out.

http://www.modly.org/Toughbook/ Modly's site, some good stuff here.

http://www.toughbookdrivers.com/ New site I just found, attached to a new Toughbook forum, "Brother can you spare a driver"

http://vzw.smithmicro.com/download/download.aspx Verizon Drivers for WWAN, courtesy of JB007Rules.

This is the link for legacy/discontinued Toughbook models:
URL: https://ftps.panasonic.com/
Username: drivers
Password: Toughbook32

For Service Manuals, Schematics, and other advanced literature you will need to dig a little deeper unless a member wishes to post availability in this thread.

For OEM Parts:

Heartlands Services is the US parts supplier for new parts. You have to call them on the phone, try to combine orders as shipping costs are very high.

If you need help with drivers or manuals and it isn't here, post your question in a new thread in the main TB forum.

Enjoy, PM me if you find something you think should be added,thanks,

~Rob - Rugged Depot ~ Cell: (630)/300-8877~

~Fully rugged Toughbook user since April 18th 2005~
~New 3/16/18 - CF-54F0001KM Win10, Intel Core i5 6300U 2.4GHz, 240GB SSD, 12GB, Verizon 4G LTE, Intel 8260 WiFi a/b/g/n/ac, Bluetooth~
~For the wife (New 1/25/18): CF-54F0962KM/i5/128GB SSD/8GB/Win 10~
~Others: CF-52MLBBQ2M (Home Workstation)
~New 11/13/14 Donations thanks to everyone at Toughbooktalk: IBM xSeries 3650/2 x Xeon X5560 2.8GHz/16GB RAM/8 x 600GB 10KRPM SAS RAID 5/3.71TB Space/Win 2008 R2/3000VA + 1250VA Battery Backup~
~AT&T 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~


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