WWAN (MC7700) in mk5

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canuckcam
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WWAN (MC7700) in mk5

#1 Post by canuckcam »

So my mk5 CF-19 came with an MC7700 aircard and I suppose it came from the factory as such as there is a factory sticker on the bottom with matching IMEI.

However, for the life of me, I can't get get Windows to recognize it. As far as it's concerned, it's not there - not even a ! in Device Manager. Wireless WWAN is set to ENABLE in the BIOS. Is this something to do with that "operation configuration" section?

I swapped the aircards with my old mk3 and both work fine in the mk3 while neither are recognized in the mk5.

Without this I can't even know if my MC7700 is carrier unlocked or anything... :(

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Rob
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Re: WWAN (MC7700) in mk5

#2 Post by Rob »

Why do I have to ask for the full model number..... :doh:

MC7700 is a carrier specific for AT&T 4G LTE.
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canuckcam
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Re: WWAN (MC7700) in mk5

#3 Post by canuckcam »

Oops, I just broke rule #2.. :p

CF-19AHUARDM

The MC7700 is also the only internal LTE aircard that's approved by Bell, Rogers and Telus here in Canada. But for support you gotta be in the oil patch or have a few hundred devices deployed - the regular-customer data support department doesn't know anything about it.

Here's the latest FW for Canada:
http://developer.sierrawireless.com/Res ... 20DIP.aspx

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Rob
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Re: WWAN (MC7700) in mk5

#4 Post by Rob »

For sure I believe that as it's a GSM native card. Not sure how it works with other providers other than AT&T though.

Thanks!
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

canuckcam
Posts: 165
Joined: Sun Mar 22, 2009 11:35 pm

Re: WWAN (MC7700) in mk5

#5 Post by canuckcam »

Yeah - so I have another MC7700 in my old mk3 that I swapped out - both work fine in my mk3 while neither are seen on the mk5. I also have an extra MC7710 (anyone wanna buy it?) that also works in the mk3 and not in the mk5...

grr.

canuckcam
Posts: 165
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Re: WWAN (MC7700) in mk5

#6 Post by canuckcam »

Ok... think I fixed it.

Took it from the beginning and took out the card, cleaned the contacts with contact cleaner, put it back in, and voila! The Wireless Switch utility sees it and I can turn it on! Updated the firmware with Canadian-carrier-approved FW and loaded up the latest Watcher... bingo!

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