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CF-19 typing wrong keys

Posted: Sat Jun 30, 2012 2:49 am
by ADOR
Well the girl friend is off training horses some this summer and took the toughbook with her CF-19 Mk1. Same unit I replaced the screen on a while back. It was working fine till she let her oldest boy use it. He was on the internet and must of clicked on a pop-up and it loaded a virus. I helped her remotely to take it off and got most if not all of it off. Some stuff still wasn't working because the virus had did a lot of stuff at the registry level. Even the keyboard had started typing funny. Say pressing Y would put a 3 on the screen. I had my son ship her my CF-19 Mk1 recovery DVD. She restored her toughbook but says the keyboard is still typing wrong. Since this is a fresh install I wouldn't say that it is a software / configuration problem. Has anyone had any problems like this on there CF-19? I have a couple of spare keyboard to swap out but that will have to wait till I get home.

Re: CF-19 typing wrong keys

Posted: Sat Jun 30, 2012 6:19 am
by i58sr
Hi Ador

So if you type Qwertyuiop.... it types Qwerty456- Maybe your numLk key is on...press it! Hope its this simple.

Nick :)

Re: CF-19 typing wrong keys

Posted: Sat Jun 30, 2012 11:36 pm
by toughasnails
i58sr wrote:Hi Ador

So if you type Qwertyuiop.... it types Qwerty456- Maybe your numLk key is on...press it! Hope its this simple.

Nick :)
Thats what 5 was th5n25ng...oops...I was thinking too :D but if its "y" then good question what it is.

Re: CF-19 typing wrong keys

Posted: Sun Jul 01, 2012 2:55 am
by ADOR
I just made the Y and 3 up as an example. Trying to trouble shoot it from half the world away and she is limited on what she knows about a computer. I am waiting on a reply from her to see if that is what the problem was. Her son may of got into the bios and "adjusted" a few things.

Re: CF-19 typing wrong keys

Posted: Mon Jul 02, 2012 8:47 pm
by ADOR
It's still messed up. Only some of the keys are cooky. The j-1 k-2 L-3 :- plus sigh u-4 I-5 o-6 p- - m-0


That is the message I got from her, the storm has had her internet knocked out.

Re: CF-19 typing wrong keys

Posted: Mon Jul 02, 2012 9:03 pm
by i58sr
It sure sounds like the numLK is on... this j-1 k-2 L-3 The keys are labeled that way...

Re: CF-19 typing wrong keys

Posted: Mon Jul 02, 2012 9:26 pm
by toughasnails
ADOR wrote:It's still messed up. Only some of the keys are cooky. The j-1 k-2 L-3 :- plus sigh u-4 I-5 o-6 p- - m-0


That is the message I got from her, the storm has had her internet knocked out.
Yep the NumLk is on... :pat:

Re: CF-19 typing wrong keys

Posted: Tue Jul 03, 2012 1:25 am
by ADOR
I will get her to check it again. Thanks everyone.

Re: CF-19 typing wrong keys

Posted: Tue Jul 03, 2012 9:41 am
by Rob
toughasnails wrote:
ADOR wrote:It's still messed up. Only some of the keys are cooky. The j-1 k-2 L-3 :- plus sigh u-4 I-5 o-6 p- - m-0


That is the message I got from her, the storm has had her internet knocked out.
Yep the NumLk is on... :pat:
All aboard the FAIL boat :) :tool: :sucks:

Re: CF-19 typing wrong keys

Posted: Tue Jul 03, 2012 11:11 am
by ADOR
Yep, it's back working now. Wasn't thinking it was the number lock, I never use it on laptops. Thanks guys she is back up and running on full now. I had asked he to look in the bios to see if it got switched on there but she never did fully reply to that. It's always the simple stuff that bites you in the ass.