Modem issues

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Rob
Toughbooktalk Founder
Posts: 3575
Joined: Mon Mar 16, 2009 8:23 pm
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Modem issues

#1 Post by Rob »

Team,

It appears that we just can't win... I really feel like giving up. I'm at my total and utmost wits end...

I should have did further testing with it before replacing the firewall ($49.90 wasted) a learning experience to say the least! The wanky connection is doing the SAME thing now as it was before with major connectivity and packet loss. I called AT&T

After spending the last hour and a half on the phone with AT&T and doing 3 factory resets we (The ATT tech and I (Which the AT&T guy was VERY smart believe it or not)) have determined that the modem is fine in normal DHCP mode. However, as soon as I program the static IP addresses it went wanky again!!!! He got his supervisor involved and they "refreshed the statics" on their equipment and BOOM!!! it fixed it!!!!!

OMG, what a rough couple months..... *KNOCK ON WOOD* all issues should be finally resolved!!

I also went through today and changed a TON of settings for registration and for SURE it appears that the spammers have stopped too!! *FOR NOW KNOCKING ON WOOD AGAIN***
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

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Rob
Toughbooktalk Founder
Posts: 3575
Joined: Mon Mar 16, 2009 8:23 pm
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Re: Modem issues

#2 Post by Rob »

Update.

Looks like there is ALSO a hardware problem and they will also replace the modem tomorrow too!!!!!

My God kill me!

Thanks!
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

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mklym
Posts: 907
Joined: Fri Feb 22, 2013 3:10 pm
Location: Edmonton, Alberta

Re: Modem issues

#3 Post by mklym »

Hang in there Rob, it will get better. Thank you for all the effort keeping the site up and running.
Truly appreciated. :thumbsup: :)
CF-29LTQ,CF-31SBM,CF-52youngGUN,

Life's Journey is not to arrive safely at the grave in a well preserved body, but rather to skid in sideways totally worn-out shouting 'Woo Hoo! What a ride!

Motorsports - the only real sport. If it doesn't have a motor, it is just a game.

There is always something waiting at the end of the road, if you are not willing to see what it is, you probably shouldn't be out there in the first place.

CWB
Posts: 59
Joined: Sun Nov 23, 2014 7:35 am

Re: Modem issues

#4 Post by CWB »

heh ... i know the feeling .
many was the day (actually , it still happens) that i would walk in and say "and what fresh hell is this ?" .
:confused: :mad: :P

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Shawn
Posts: 2960
Joined: Fri Jan 18, 2013 11:35 am

Re: Modem issues

#5 Post by Shawn »

CWB wrote:......many was the day (actually , it still happens) that i would walk in and say "and what fresh hell is this ?" .
:confused: :mad: :P
That was yesterday, and the day before that, and the day before that, and the day before that, and.........Actually it's an hourly thing with my job...
Work is indeed a four letter word.....and reality seems to be a moving target

Random anger after a stroke is common...not much fun , but common....
The adventure continues.....
Life will beat you into submission.

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Rob
Toughbooktalk Founder
Posts: 3575
Joined: Mon Mar 16, 2009 8:23 pm
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Re: Modem issues

#6 Post by Rob »

The modem has been replaced!

It's working much better! :)

Closing this thread!
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

User avatar
Rob
Toughbooktalk Founder
Posts: 3575
Joined: Mon Mar 16, 2009 8:23 pm
Contact:

Re: Modem issues

#7 Post by Rob »

Team.

Opening this back up. After 5 hours I'm having the exact same problem again... There is a line issue and the ATT guy will be here between 4PM and 8PM tomorrow.

This blizzard is killing us :(
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

User avatar
Rob
Toughbooktalk Founder
Posts: 3575
Joined: Mon Mar 16, 2009 8:23 pm
Contact:

Re: Modem issues

#8 Post by Rob »

Update:

I worked through the blizzard with no gloves on and strung new copper from the DEMARC into my modem and it magically started working perfectly fine...

I'm not saying this fixed it but for SURE something has changed.

Thanks!
~Rob - Vice President - Rugged Depot~
~Cell: (630)/300-8877~
~Owner - Toughbooktalk~
~Fully rugged Toughbook user since April 18th 2005~
~FZ-40ACAAHKM - Primary Toughbook / Workstation as of 7/29/22
~Win10 Pro (Win11 DG), Intel Core i5-1145G7 (up to 4.4GHz), vPro, 14.0" FHD Gloved Multi Touch, 16GB, 1TB Samsung SSD, Intel Wi-Fi 6, Bluetooth, 4G EM7690, GPS, Quad Pass (BIOS Selectable), Mic and Infrared 5MP Webcam, Standard Battery, TPM 2.0, Emissive Backlit Keyboard, Dual Batteries, USB A + HDMI + Serial X-PAK, Shoulder Strap, Flat~
~AT&T Business 1GB Fiber 1GB/1GB business static line~
~Gamber & Johnson Platinum Partner~

http://www.toughbooktalk.com
http://downloads.toughbooktalk.com/
http://www.rugged575.com - 300' UHF GMRS Radio Repeater
http://www.crete600.com - 310' UHF Linked GMRS Radio Repeater


~Emergency preparedness starts with reliable communication systems above all. Pretend the internet and cell phones didn’t exist, how will you communicate? If you’re interested in learning more, ask me!~

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Shawn
Posts: 2960
Joined: Fri Jan 18, 2013 11:35 am

Re: Modem issues

#9 Post by Shawn »

We'll turn you into an electrician yet...
Life will beat you into submission.

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SHEEPMAN!
Posts: 2239
Joined: Thu Oct 14, 2010 1:13 pm
Location: TDR-HQ California

Re: Modem issues

#10 Post by SHEEPMAN! »

Ummmm, is blizzard conditions and an imminent birth....three weeks +- the best time to be dealing with this shite and coming up with a perfect answer? Just saying.

Peace Robbie me b'y and the best to your missus and t' bairn. (Sorry, Irish movies on 'flix)

J'd
Fair for you/ Fair for me.
I chose to NOT be organized.

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