OK... in my 40+ years, I have never had trouble like this, and I've been working on computers since I was 10.
I am trying to get a Palm Symbol SPT1700 to sync with a computer. Finding a computer with a serial port nowadays is impossible, so I've been trying a Prolific USB-to-Serial adapter. On one computer I was able to get the Palm to sync once with the laptop through the adapter and it has refused to retain a connection again ever since.
I have this Panasonic CF-29 Toughbook that actually has a serial port. I have tried EVERYTHING but I cannot get Windows XP to recognize the port. In BIOS, there are three entries - Serial A, Serial B and MP (multimedia) Serial Port. I have tried every combination under the sun of 'enabled,' 'disabled,' and 'manual' for those three but nothing works. I have tried to scan for new hardware. I have even manually added the port. Nothing. I have tried to disable the touchscreen (which doesn't work anyway) as well as the modem and USB legacy support. Nothing has any effect.
I installed the USB-to-Serial adapter on the CF-29 and while it installs fine, the laptop refuses to acknowledge the Palm. I looked at the port of the adapter and it is set to COM4. In the port drop-down menu, it shows that COMs 1,2,3, and 7 are all in use somewhere.
On this laptop, I have Ubuntu and Windows dual booted. I looked under Ubuntu and the serial port is not showing up in dmesg there, either.
On my laptop, there is what looks like a thermal printed label on top of the barcode. The fifth digital is too faded to read, so I pulled the label off and I was able to determine that at one time it had said CF-29H3M50BM, but underneath that, on the original barcode sticker, it says CF-29LQQGCBM. According to this page - http://toughbookcentral.com/guides/15/
- it's either an MK3 or an MK4, but I don't know which or why the additional sticker.
ANY help at all is going to be greatly appreciated!