~Toughbooktalk~ Rob - 630-300-8877

cf-19 mk5
whenever i try to load software both usb mouse and touch-pad freeze at the first confirmation screen
only way to continue the install is to use the stylus to click yes after that software installs and and both mouse and touch-pad work fine
have tried unplugging usb mouse and track-pad still frozen

this has a brand new copy of windows 7 64 bit from an original panasonic recovery ISO
i have an identical unit which has the exact same issue

help please

Reset all BIOS settings to default (last screen), if you have not already.

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Does this have USB 3.0? I just added USB30 driver for CF-53A to this unit. 53AAGZX1M.

Is your device manager error free?

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no usb3

no errors in device manager
tried resetting bios makes no difference

Do the complete install without the usb mouse..
When it is completely installed and ALL windows updates are done, Install the mouse driver, Then connect the usb mouse..
What software are you trying to install?? Windows?

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Life will beat you into submission.

loaded it from original panasonic recovery dvd so cant see it be ing a driver issue ??

Well it does happen, it's always the WiFi card with me...never the mouse

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Blair
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CF-19 MK1 /2 Emissive Keyboard * CF-28 MK3
CF-30 MK2 , Intel SSD, 4GB , GPS, W7 Ultimate , Bluetooth, Emissive Keyboard
CF-51 MK3LL Core 2 Duo T7600 Mod , W7, 4GB Ram, 160GB 7200RPM HDD, Finger Print Reader
CF-52MK1 Core2Duo 2GHz, Intel SSD X25 Series ,4GB , BT with dock
CF-52 MK4 i5‑2540M 2.60GHz, ATI Discrete Graphics, Intel 120GB SSD, 16GB,W7 Pro 64bit
CF-53MK1 i5/2520, Kingston Hyper X SSD 240GB, 16GB memory, W7 Pro 64bit with dock
And the little guys CF-M34 MK3 and MK7
Infologix / MediSlate 10.4" tablet
Cel Google Pixel XL
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so how do i load it from recovery without loading usb mouse drivers ?
its fully automatic
or can you bypass install somehow ?

Do not plug the usb mouse in until everything is installed and running properly.
Use the touchpad during the install process.

_________________
Life will beat you into submission.