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CF-C2 Power Issue

Posted: Wed Sep 20, 2017 7:43 am
by gc83
Hi guys!

New to the forum, and hoping someone will be able to assist. I have a CF-C2 that a remote user was using for a long period of time. We have received it back, and everything worked well despite some issues with the power button being finicky. A decision was made to clone another user's machine to the drive in the CF-C2 and give it to them as their primary machine. The drive was removed, data was cloned to it, it was reinserted and now the machine will not boot. When attempting to power it on, we receive a green battery light for the duration that the power switch is held. Once you let go of the power switch, the light goes out. The machine does not attempt to boot in any way. When the battery is removed and I try to power it on with the power cord only, I receive no response from the machine.

Any ideas?

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 7:45 am
by Shawn
Try to boot it without a drive.

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 7:51 am
by gc83
Tried without the drive, same issue sadly.

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 9:07 am
by User32
Have you tried pulling the battery and holding the start button for a minute?

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 9:14 am
by Shawn
What is the OS?

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 9:32 am
by gc83
I have tried holding the power button for 60 seconds with the battery out, but am running into the same issue. The OS is Windows 10.

It is extremely strange that it doesn't power on at all. Aside from the battery light being lit when holding the power, there is 0 response from the machine.

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 9:54 am
by Shawn
Verify the voltage of your power supply.

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 11:20 am
by gc83
Confirmed that I'm using the correct 16v charger for the machine.

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 11:39 am
by Shawn
Try removing all extra cards..wifi,,wwan,,one memory stick at a time, No hard drive or caddy..
See if it will boot then.

If not, the motherboard or switch is bad. I am thinking motherboard because pressing the switch does cause something to happen.
I do have some parts for a CF C2. PM me if interested

Re: CF-C2 Power Issue

Posted: Wed Sep 20, 2017 12:39 pm
by gc83
I do believe it's the motherboard. I had previously pulled it apart as described above to troubleshoot.