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2 inch wide line going up the LCD???

Posted: Sat Aug 08, 2009 9:08 am
by toughasnails
My daughter has a ACER ASPIRE 3500 and she has a 2 inch wide line running from the top to the bottom of the LCD ,She can see behind it but the line is lighter than the rest of the lcd. Any ideas .
:spinny: Blair :spinny:

Re: 2 inch wide line going up the LCD???

Posted: Sat Aug 08, 2009 9:43 am
by Silver Trooper
A few questions:

1. Does the line show all the time...even when there are no windows open and the desktop only is showing?

2. Have any changes been made to the laptop lately (software/hardware)?

3. How old is the laptop?

4. Has it been dropped or mishandled recently?

Re: 2 inch wide line going up the LCD???

Posted: Sat Aug 08, 2009 11:50 am
by toughasnails
The line shows all the time . She said it was not dropped but she has 2 small kids :eek: Not sure how old it is....5 years + - its a 1.4 mhz so its been around for a while. You don't see it in the bios screen.I was thinking maybe reload windows ? It was shut down the other night and restarted the next day and it was their.
:spinny: Blair :spinny:

Re: 2 inch wide line going up the LCD???

Posted: Sat Aug 08, 2009 11:58 am
by Silver Trooper
Try minimal resoulution first. If that has no effect, try booting into safe mode and see if it shows there also. If it still shows in both, you may want to try a Windows repair first. Last resort would be to back up everything and reload Windows. Just curious, have you tried to hook up an external monitor? Just a thought as it may point out if it is a problem with the video card vs. the LCD.

Re: 2 inch wide line going up the LCD???

Posted: Sat Aug 08, 2009 12:15 pm
by toughasnails
I will try that and get back to you sunday
Thank you very much
:spinny: Blair :spinny:

Re: 2 inch wide line going up the LCD???

Posted: Mon Aug 10, 2009 4:13 pm
by toughasnails
My daughter has not dropped off the laptop yet but I hope in the next couple of days she can so I can try the external monitor and get back to you.
:spinny: Blair :spinny:

Re: 2 inch wide line going up the LCD???

Posted: Tue Aug 25, 2009 3:26 am
by toughasnails
Well i tried the external monitor tonight and the line is not on it. Its only on the LCD. Also tried safe mode and the line is still on the LCD. Would you say its the LCD or would you try reloading windows XP ?
:spinny: Blair :spinny:

Re: 2 inch wide line going up the LCD???

Posted: Tue Aug 25, 2009 2:44 pm
by Silver Trooper
If it does not show on the external, I would put my money on a bad LCD. If the backlight was bad, it would either work or not work. I don't think just part of it would be dark as in a flourescent tube. I certainly wouldn't take my opinion as gospel, wait and see what the others have to say.