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 Post subject: no sound on cf-30, mk 3
PostPosted: Thu Mar 17, 2016 12:22 pm 
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Joined: Thu Nov 27, 2014 11:34 am
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Location: Ventura County, Ca
Greetings all,

I just purchased a cf-30, mk 3 off of ebay, (http://www.ebay.com/itm/161426447741?_t ... EBIDX%3AIT) with windows 7 installed. I can not get the sound card to work. I downloaded the drivers from Panasonic and re-installed them and still nothing. I checked the device manager and don't see anything suspicious. Any ideas??


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PostPosted: Thu Mar 17, 2016 1:52 pm 
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Joined: Thu Mar 03, 2016 10:46 pm
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have you tried checking the settings in the mixer?

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PostPosted: Thu Mar 17, 2016 2:33 pm 
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Have you tried head phones to see if they worked ?

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:spinny: Blair :spinny:
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CF-19 MK1 /2 Emissive Keyboard * CF-28 MK3
CF-30 MK2 , Intel SSD, 4GB , GPS, W7 Ultimate , Bluetooth, Emissive Keyboard
CF-51 MK3LL Core 2 Duo T7600 Mod , W7, 4GB Ram, 160GB 7200RPM HDD, Finger Print Reader
CF-52MK1 Core2Duo 2GHz, Intel SSD X25 Series ,4GB , BT with dock
CF-52 MK4 i5‑2540M 2.60GHz, ATI Discrete Graphics, Intel 120GB SSD, 16GB,W7 Pro 64bit
CF-53MK1 i5/2520, Kingston Hyper X SSD 240GB, 16GB memory, W7 Pro 64bit with dock
And the little guys CF-M34 MK3 and MK7
Infologix / MediSlate 10.4" tablet
Cel Google Pixel XL
Member of:
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http://www.toughbooktalk.com
http://forum.notebookreview.com/panasonic/


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PostPosted: Thu Mar 17, 2016 4:28 pm 
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Location: TDR-HQ California
1. Do a power pull reset. (Pull power and hold switch down until your finger gets tired.)
2. Plug in power supply only and F9 in bios then F10. Re-boot twice.
3. It was probably not set up with the driver bundle. Panasonic driver bundle will find it with Google.
4. Often sound is affected by HotkeySetting.
5. One other thing I have seen is shutting down with Linux with sound muted and then switching to W$...and it's still muted. So...back to Linux unmute then to W$ and sound is fine.

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PostPosted: Thu Mar 17, 2016 5:40 pm 
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Location: Ventura County, Ca
Sadlmkr wrote:
1. Do a power pull reset. (Pull power and hold switch down until your finger gets tired.)
2. Plug in power supply only and F9 in bios then F10. Re-boot twice.
3. It was probably not set up with the driver bundle. Panasonic driver bundle will find it with Google.
4. Often sound is affected by HotkeySetting.
5. One other thing I have seen is shutting down with Linux with sound muted and then switching to W$...and it's still muted. So...back to Linux unmute then to W$ and sound is fine.


It appears that the version of windows 7 installed IS NOT an OEM version and that they installed W7 and then the drivers. I did down load the proper windows 7 driver bundle from Panasonic but no luck on getting the speaker to work.


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PostPosted: Thu Mar 17, 2016 7:05 pm 
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http://www.bobjohnson.com/fix-toughbook ... nt-unmute/

Take a look at this.

Here's another one. http://www.toughwiki.com/index.php?titl ... n_CF30_mk2

This has a link to a Panasonic guide for MK3.

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PostPosted: Fri Mar 18, 2016 7:13 am 
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Location: Ventura County, Ca
This is the email that I received from the seller..

Hello Danny,

Due to recent windows update once sound is muted by Fn+F4 key combination it stays muted. We've noticed this last week and already updated our master image.

To resolve this you need to do the following:

Go to:
http://pc-dl.panasonic.co.jp/dl/docs/017071?dc[]=002001&lang=005&no=29&oc=001016&p1=116&p2=1160042&score=1.0&sri=9606695&trn_org=2

and download "Hotkey Appendix Utility"

Run it and it will extract to c:\util2\ , go to the folder and run setup/install file.

After reboot press Fn+F4(mute/unmute) key and sound will be back.
However you will notice that now screen brightness cannot be adjusted. Video driver update is required to resolve.


Go to: http://pc-dl.panasonic.co.jp/dl/docs/017093?dc[]=002001&lang=005&no=7&oc=001016&p1=116&p2=1160042&score=1.0&sri=9606695&trn_org=2

and download "Video Driver"
Run it and it will extract to c:\util2\drivers\video

Go to that folder and run setup. After this reboot and both sound and screen brightness adjustment should work(fn+f1/f2 keys).

Please let me know if these steps solve the problem.

Thanks
Regards,
Andrew


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PostPosted: Fri Mar 18, 2016 10:00 am 
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Joined: Sat Mar 28, 2009 7:59 pm
Posts: 2621
Location: "TOUGHBOOK LAND" ME ,USA / NB . CANADA
Yep. That sounds about right

_________________
:spinny: Blair :spinny:
___________________
CF-19 MK1 /2 Emissive Keyboard * CF-28 MK3
CF-30 MK2 , Intel SSD, 4GB , GPS, W7 Ultimate , Bluetooth, Emissive Keyboard
CF-51 MK3LL Core 2 Duo T7600 Mod , W7, 4GB Ram, 160GB 7200RPM HDD, Finger Print Reader
CF-52MK1 Core2Duo 2GHz, Intel SSD X25 Series ,4GB , BT with dock
CF-52 MK4 i5‑2540M 2.60GHz, ATI Discrete Graphics, Intel 120GB SSD, 16GB,W7 Pro 64bit
CF-53MK1 i5/2520, Kingston Hyper X SSD 240GB, 16GB memory, W7 Pro 64bit with dock
And the little guys CF-M34 MK3 and MK7
Infologix / MediSlate 10.4" tablet
Cel Google Pixel XL
Member of:
http://thessdreview.com/
http://www.toughbooktalk.com
http://forum.notebookreview.com/panasonic/


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PostPosted: Sat Mar 19, 2016 3:47 pm 
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Joined: Thu Nov 27, 2014 11:34 am
Posts: 12
Location: Ventura County, Ca
Success, by following the above information I was able to get my Toughbook sound working again. Just incase anyone needed the link to all Panasonic drivers here it is. http://pc-dl.panasonic.co.jp/itn/default.html


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