I am writing this Sticky because it seems that we are getting more and more questions about drivers and recovery disks. As Cap.Dogfish said to me, "we sometimes sail a little closer to the wind with respect to copyright and piracy issues" because Toughbook software can be hard to come by and difficult to find.
You have purchased a Toughbook and it is as special as the forum itself! This means that you will probably have some aggravating times ahead of you. If it was easy... you'd have a Dell.
To the point... There will be ZERO TOLERANCE for anyone asking for how to copy Panasonic Toughbook Recovery Disks or anything else in the piracy or copyright infringement realm. ZERO TOLERANCE! If you have ANY doubt please PM me first. If you are new to the forum and wonder if your post will violate this, read.... We have discussed most things and you will most likely find your answer with a quick search.
Genuine Panasonic Toughbook Recovery disks as well as just about any part you may need can be obtained from http://www.heartlandsi.com
. They are the only authorized repair facility in the United States. If you need a part number, ask! Someone will try to help you. You cannot order the parts (strangely enough) online with Heartland. You must have the part number of the part needed as well as the full model number of the laptop that needs the part. You can reach them at (913) 685-8855 from 7:30am - 5:30pm CST. They are great to deal with. If you have warranty questions or need to contact Panasonic Tech Support you may call their toll-free number at (800) LAPTOP5 (800-527-8775)
Heartland may not have all parts for some of the older and even some of the newer models. So we also have a Buy/Sell/Trade (BST) forum. If you need a part you will usually find them at fair prices or, in some cases, even free. If you don’t find what you want for sale in the B/S/T section post a “WTB” or wanted to buy in the BST section and you'll be surprised at the response you will receive!
We rarely have any issues in this forum and I just wanted to head off any potential problems before they start as more and more Toughbooks are being sold and more and more people are coming here looking for answers.